WordWrite Weekly Wrap: Crisis Preparedness Edition

Crisis. Something that seems to happen all the time across a variety of industries, yet so many companies fail to predict and prepare for them. crisis averted

Of course, you never know when a crisis is going to strike, but like Chief Storyteller Paul Furiga notes, “more than 95 percent of all crises can be predicted in advance.” This week’s Wrap takes a look at what makes crisis communication preparedness such an essential part of any PR strategy – certainly a plan won’t actually prevent the crisis from happening, but will help prepare you for the reaction and the aftermath.

Check out these articles for some real-life crisis communication scenarios in the sports industry to learn a few things that you may (or may not) want to keep in mind in your crisis communications plan.

Eight PR experts on how the NBA’s Adam Silver set a crisis-management standard

PRWeek

Eight crisis communications and reputation-management professionals weigh in on why they think NBA commissioner Adam Silver expertly handled the announcement to ban Los Angeles Clippers owner Donald Sterling for life.

Under Armour’s Olympic Experience Is Textbook Case For How to Handle Crisis

crisis chance recoveryAdvertising Age

Take a few lessons from Under Armour’s approach to crisis response to see a “textbook case” for what you should (and should not) do the next time crisis strikes.

Penn State’s recent post-Sandusky crisis handling sets poor example

WordWrite Storytelling Blog

The duration of a crisis situation depends on the severity of the original event. WordWriter Jeremy Church explains why crisis management is sometimes a marathon, not a sprint.

What’s your take on how recent crisis situations have been handled from a public relations standpoint? Please share your thoughts and comments below.

_____ 

Christy Goodman is senior account executive for WordWrite Communications. She can be reached at christy.goodman@wordwritepr.com and on Twitter @christylgoodmanChristy Goodman

Related Posts

Tongue tied by tariffs? Try this.

What do you say when you don’t know what to say? This is the dilemma many business leaders face today as they contemplate the impact of U.S. trade tariffs. As you can see in the Bloomberg graph above, many leaders

If beauty is in the eye of the beholder

Then so, apparently, is outrage. That describes the initial reaction around the American Eagle jeans campaign with Sydney Sweeney. I waited a bit to weigh in on this crisis for two reasons: First, I wanted to wait for this article that included my