Clear, continuous communication is not just important for a company’s success; it’s essential. This week’s top stories offer the proper communication techniques for a wide array of situations—from crises to social media engagement to day-to-day interaction with coworkers. So be sure to spare a few minutes this weekend for a quick lesson, or refresher, in the art of professional communication! 
DKNY’s Public Relations Nightmare Continues Over Unauthorized Use of Humans of New York Photos
International Business Times
As DKNY learned, crises require quick and appropriate action. The announcement that DKNY had used Humans of New York photos without permission generated massive amounts of negative feedback. DKNY did the right thing by responding to both the photographer and the general public, but how will it handle the continuing backlash from the online community?
11 Rules of Twitter Etiquette You Need to Know
Business 2 Community
With proper use, Twitter can be an extremely beneficial tool for audience engagement. These 11 rules demonstrate how to maintain a successful Twitter account. Have any other Twitter tips or success stories? Tell us below!
Inc.com
With all of the time we spend on our smart phones and computers, we might easily forget about the value of in-person communication. So how do we ensure valuable face-to-face interaction with employees and customers? Here’s a clue—make eye contact!
We hope that you’ll take away a new piece of advice to add to your collection of communication strategies. Do you have any other stories or thoughts on communication that you’d like to share? Leave us a comment below. Enjoy your weekend, and we’ll see you next week for another Weekly Wrap!
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Angela Monaco is an intern for WordWrite Communications.
